This Privacy Policy explains how Insoryx ("we", "our", or "us") collects, uses, and shares information when you use our website, tools, and services (together, the "Service"). Insoryx is operated from the United States. By using the Service, you agree to the practices described here.
1. Information We Collect
Information you provide
We collect information you choose to give us, such as when you:
- Submit our contact form
- Use our assessment, estimator, or AI search tools and enter details about your business
- Send us feedback or otherwise correspond with us
This may include your name, email address, company name, and details about your business such as industry, size, or coverage questions. You are never required to create an account to use our tools.
Information collected automatically
When you visit the Service, some technical information is collected automatically, including:
- IP address, browser type, and device/operating system
- Pages visited and general usage patterns
- Referring website and similar diagnostic data
2. How Our AI Tools Handle Your Questions
Our AI-powered features (such as the Insurance Intelligence search) send the question or business details you enter to a third-party AI provider, Groq, Inc., which processes them to generate a response. We do not send your name, email, or contact details to the AI provider — only the text of your question. Please avoid entering sensitive personal information into these tools. AI-generated answers are general educational estimates and may be inaccurate.
3. How We Use Information
- To operate, maintain, and improve the Service and our tools
- To respond to your inquiries and provide support
- To generate AI responses to the questions you submit
- To understand usage and improve the experience
- To protect against fraud, abuse, and security threats
- To comply with legal obligations
4. How We Share Information
We do not sell, rent, or trade your personal information. We share information only in these limited cases:
- Service providers: trusted vendors who help us run the Service — including our hosting provider (Vercel) and our AI provider (Groq) — and who may only use the data to perform services for us.
- Legal reasons: when we reasonably believe disclosure is required to comply with law or to protect our rights, users, or the public.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Cookies and Analytics
The Service may use cookies and similar technologies to keep the site working and to understand general usage. You can control cookies through your browser settings, though some features may not work if you disable them. If we introduce third-party analytics in the future, we will update this Policy to describe it. See our Cookie Policy for more detail.
6. Data Retention and Security
We keep information only as long as needed for the purposes described here or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you live — including under U.S. state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) — you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain processing
- Not be discriminated against for exercising these rights
To exercise any of these rights, contact us at contact@insoryx.com and we will respond as required by applicable law.
8. Children's Privacy
The Service is intended for business owners and is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes means you accept the updated Policy.
10. Contact Us
Questions about this Policy or our data practices? Reach us at contact@insoryx.com.
© 2026 Insoryx. This website provides educational information only and is not an insurance provider, broker, or agency. Always consult a licensed insurance professional for advice on your specific situation.